tour directing

Melani B&W


I Am More Than Happy to be The Face of Your Company!

As Your Tour Manager, I represent your company exclusively by: 

  • wearing your company's uniform and badge. 
  • speaking with your brand's terminology.
  • promoting your tours, excursions, and programs.
  • operating the tour according to your specifications.
  • adhering to, and enforcing, your company's policies.


     In March, 2009 I organized and led my first international group tour for adults to Croatia and Bosnia-Herzegovina . The tour was a success, and I joyously realized managing group tours to be an enjoyable, perfect fit for me, an educator with an interest in people, cultures, and sharing with them the wonders travel brings.

     I graduated from IGA's  Tour Manager Certification course at their Cuernavaca, MX campus in September 2009, and have never looked back! My greatest strengths include my knowledge of - and passions for - Italy, Ireland, France, Israel, Jordan, and Turkey.  I am also qualified to tour direct tours through California, the US National Parks, New England, Canada, South Dakota, New Mexico, Oklahoma, Texas, Arkansas, Missouri, Alabama, Georgia, and Louisiana.  I am licensed to guide in Washington, D.C.

     I consistently receive high accolades from guests for bringing places and cultures  "alive"  through stories, music, extra surprise stops, special regional snacks, treats, and mementos; making sure the guests safely enjoy themselves, and ensuring a smoothly handled tour. I LOVE being a tour director, and taking care of your guests. They'll want to travel with your company, again!.

     I have experienced life in 27 countries and 49 states.  I bring to the table 28 years of travel, tourism and event planning, education, journalism/public relations, music and theater performance experience.


Guide-Washington, D. C. / District of Columbia
Aruba Certified Expert / Travel Agent Academy
Black Hills Specialist / The Travel Institute
Alaska Certified Expert / Alaska Travel Industry Association  
Tenerife Specialist  / Travel Agent Academy
Riviera Nayarit [Mexico] Specialist  / Travel Agent University
Jordan Travel Specialist / Travel Agent University
Israel Specialist / Israel Ministry of Tourism
Puerto Rico Specialist-Masters / Puerto Rico Tourism Company
Vegas Certified Travel Professional  / Las Vegas Convention Visitors Authority
NCL Freestyle Certified / Norwegian Cruise Line                          
Princess Cruises Commodore  / Princess Cruises
Niche Cruise Specialist  / Niche Cruise Marketing Alliance
1993 Teacher of the Year / Butler (OK) Public Schools
Certified Folger Shakespeare Festival Coordinator  / Folger Shakespeare Library, Wash., D.C


International Association of Tour Directors and Guides (IATDG)
American Society of Travel Agents (ASTA)
Travel Professional Association  (TPA)
CCRA Travel Commerce Network (Formerly OSSN)
American Bus Association (ABA)   

I absolutely welcome the opportunity to sit down with you and discuss your company's tour manager needs and expectations. Let's have a chat, shall we?